Delete from the mobile app
If account deletion is available in your version of the OppOm app, open the account/settings area and select the account deletion option. Follow the confirmation steps shown in the app.
Request deletion from the web
You can also request deletion by emailing support@oppom.com with the subject OppOm Account Deletion Request.
Please include only:
- Your registered mobile number or email address.
- Your account type (user, caregiver or agency), if known.
- A short statement confirming that you want the account deleted.
For security, OppOm may verify that the requester controls the account before completing deletion.
What will be deleted
OppOm will delete or anonymise account information and associated personal data that is no longer required to operate the account, subject to technical feasibility and applicable legal obligations.
What may be retained
Information may be retained where required for payment reconciliation, taxation/accounting, fraud/security records, legal claims, unresolved disputes or another lawful obligation. Retained information will be limited to what is necessary and will not be used to continue a deleted account.
Deletion timeline
OppOm aims to acknowledge deletion requests promptly and complete verified requests within a reasonable period, subject to identity verification, unresolved bookings and applicable legal retention obligations.